Refund policy

Return & Refund Policy

Last Updated: July 15, 2026

At Iron & Wood Co., we take pride in the quality of our products.

All sales are final. We do not accept returns or exchanges for change of mind, incorrect purchases, or buyer's remorse.

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please include:

  • Your order number
  • A brief description of the issue
  • Photos of the product and packaging

If we determine the product is defective, damaged during shipping, or an incorrect item was sent, we will, at our discretion:

  • Replace the product, or
  • Issue a full refund.

For assistance, please contact:

Email: support@ironandwoodco.com